Communicate
Deliver trusted information, alerts, campaigns and guidance.
imabi · Executive Strategy Briefing for Mitie
The Digital Community Engagement & Operational Intelligence Platform
Helping organisations communicate, connect and comply through one national platform with regional and local delivery.
01 — The Opportunity
Public Safety is Changing
Organisations are increasingly expected to demonstrate community engagement, public reassurance, safeguarding, social value, prevention and evidence of delivery.
Today's Environment
- Excellent control rooms and operational response
- Fragmented community communication
- Engagement evidenced anecdotally
- Insight held across disconnected systems
- Delivery proven after the fact
The imabi Opportunity
- A connected digital engagement layer
- Trusted communication before, during and after incidents
- Structured, measurable community participation
- One governed operational dataset
- Continuous, auditable evidence of delivery
Mitie already delivers the operational capability. imabi provides the digital engagement and operational intelligence layer.
02 — The Evolution of imabi
From a single network to a national platform
Stage 01 / 6
Railway Guardian
Born on the rail network — a trusted reporting and reassurance channel for staff and the travelling public.
03 — Why imabi is Different
Communicate. Connect. Comply.
Connect
Connect organisations with communities through reporting, surveys, location services and engagement.
Comply
Create measurable audit trails demonstrating safeguarding, engagement, governance and operational delivery.
These are the core principles of the platform.
04 — National Platform. Regional Delivery.
One ecosystem. Every locality.
Government
National priorities, policy thresholds and consistent public messaging.
Each organisation operates its own branded Channel whilst remaining part of one connected national ecosystem.
National priorities are delivered consistently, with complete regional and local flexibility. This is the platform's key differentiator.
05 — Enterprise Platform
One platform. Eleven capabilities.
06 — imabi Intelligence
Transforming Trusted Community Information into Operational Intelligence
By analysing trends, hotspots, environmental factors, organisational priorities and configurable policy thresholds, the platform generates organisation-specific recommendations, supports live operational tasking and measures the effectiveness of interventions over time.
The demonstration uses dummy data for illustration purposes only.
07 — Trusted Operational Data
Every interaction becomes evidence
Community Reports
Community Feedback
Campaign Engagement
Messages
Support Services
Geolocation
Survey Responses
01Trusted Operational Dataset
02Operational Intelligence
03Organisation Recommendations
04Measured Outcomes
Every interaction contributes towards a trusted operational dataset which supports governance, auditability, operational understanding and continuous improvement.
08 — Why This Matters to Mitie
Complementary, not competing
Mitie Today
- Security Operations
- Control Rooms
- Facilities Management
- Public Safety
- Government Services
- Transport
- Critical Infrastructure
- Operational Delivery
imabi Adds
- Digital Community Engagement
- Trusted Communications
- Operational Intelligence
- Community Insight
- Structured Operational Data
- White Label Capability
- Real-Time Messaging
- Auditability
- Evidence of Delivery
Together, Mitie and imabi create a differentiated digital service that complements existing operational capability rather than replacing it.
09 — Partnership Models
Three routes to market
Partner
Joint delivery into existing and future customers.
White Label
Deliver the complete platform under the Mitie brand.
Strategic Technology Partner
Embed imabi across sectors and service lines as Mitie's digital community engagement capability.
10 — Current Channels & Deployments
Already in delivery
Select an organisation to see how it uses the platform.
The Opportunity
A New Digital Service for Mitie
The future of community safety is no longer defined solely by operational response. Increasingly, organisations are expected to communicate effectively, engage their communities, provide trusted information, demonstrate safeguarding, evidence social value and measure the impact of their interventions.
Mitie already has the operational capability, trusted customer relationships and national reach. imabi provides the digital engagement, communication and operational intelligence platform that complements those services — a new generation of services for transport, government, local authorities, critical infrastructure and the wider public sector.
Let's explore what we can build together.